What Casino 77 Promises You
These are the core privacy principles that Casino 77 applies to every account, every transaction, and every data interaction on the platform.
We Never Sell Your Data
Casino 77 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — ever. Your data exists on our platform to serve you, not to be monetised by someone else.
SSL Encryption on Everything
All data transmitted between your device and Casino 77 is protected by industry-standard SSL/TLS encryption. This applies to your login, deposits, game activity, and any personal information you submit to the platform.
You Control Your Data
Casino 77 players have the right to access, correct, and request deletion of their personal data. These rights can be exercised at any time by contacting our support team — no complicated forms, no waiting period beyond what's legally required.
Minimal Data Collection
We collect only the information that is genuinely necessary to run the platform, verify your identity, process payments, and comply with legal requirements. We don't ask for data we don't need, and we don't hold onto it longer than necessary.
Strict Third-Party Standards
When Casino 77 shares data with third-party service providers — such as payment processors or identity verification services — those partners are contractually bound to the same privacy and security standards we hold ourselves to.
Breach Notification
In the unlikely event of a data security breach that affects your personal information, Casino 77 will notify you promptly in accordance with applicable data protection regulations. You will be informed of what happened, what data was involved, and what steps we are taking.
Casino 77 serves Filipino players across the country — with data privacy built in from the start.
Why This Policy Exists and Who It Covers
This Privacy Policy applies to all users of the Casino 77 platform — including registered players, visitors browsing the site, and anyone who contacts our support team. It covers all data collected through the casino77.run website and any related services.
Casino 77 takes data privacy seriously — not just because it's legally required, but because we genuinely believe that players who trust us with their information deserve to know exactly how it's handled. We want every Filipino player on our platform to feel confident that their personal and financial data is being treated with care and respect.
This policy is written in plain language, not legal jargon. If something isn't clear after reading it, our support team is available 24/7 to walk you through any part of it. Walang tanong na masyadong maliit pagdating sa iyong privacy.
1.Data Controller
For the purposes of applicable data protection law, the data controller responsible for your personal information is Casino 77, operating the online gaming platform at casino77.run. When this Privacy Policy refers to "we," "us," or "Casino 77," it means the platform and the team responsible for its operation.
As the data controller, Casino 77 determines the purposes and means by which your personal data is processed. We are committed to processing your data lawfully, fairly, and transparently in accordance with applicable Philippine data protection regulations and international best practices.
2.Data We Collect
Casino 77 collects personal data in the following categories. We only collect data that is necessary for legitimate operational, legal, or compliance purposes.
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID number | Yes — for KYC/AML compliance |
| Contact Data | Email address, mobile number, home address | Yes — for account communication |
| Financial Data | GCash/Maya account reference, bank account name, deposit/withdrawal history | Yes — for payment processing |
| Technical Data | IP address, device type, browser, session timestamps | Automatic — for platform security |
| Gaming Data | Games played, bets placed, wins/losses, session duration | Automatic — for platform operation |
| Communications Data | Support chat transcripts, email correspondence | When you contact us |
| Marketing Preferences | Opted-in / opted-out status, preferred promotional channels | Optional — based on your choices |
Casino 77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data, except where specifically required by law (for example, biometric verification for high-value account verification in certain circumstances).
3.How We Collect Your Data
Casino 77 collects personal data through the following channels:
- Direct submission — when you register an account, complete identity verification, make a deposit or withdrawal, contact support, or respond to a promotion.
- Automated technical collection — through cookies, server logs, and device detection tools when you browse or use the Casino 77 platform. This includes IP addresses, session data, and browser information.
- Payment providers — when you process a transaction through GCash, Maya, a bank transfer, or a card payment, the payment provider may share transaction reference data with us to confirm the transaction.
- Identity verification partners — when you complete KYC verification, our partner verification service processes your ID document and returns a verification result to Casino 77. The full document is not stored by Casino 77 beyond the verification period.
- Third-party game providers — game activity data is passed between Casino 77 and our live casino and sports betting providers to settle bets, calculate winnings, and generate gaming records.
Casino 77 protects every Filipino player's data across all games and sessions.
4.Why We Use Your Data
Casino 77 processes your personal data for the following purposes, each with a corresponding legal basis:
Platform Operation
To provide you with access to the Casino 77 platform, manage your account, process your bets, calculate and pay winnings, and maintain your gaming history. Legal basis: contractual necessity.
Identity Verification and Compliance
To verify your age and identity as required by our gaming license conditions and applicable anti-money laundering (AML) regulations. Casino 77 is legally obligated to perform these checks and to maintain records for a minimum period as specified by law. Legal basis: legal obligation.
Payment Processing
To process deposits and withdrawals through your chosen payment method, and to prevent fraudulent transactions. Legal basis: contractual necessity and legitimate interest.
Customer Support
To respond to your enquiries, resolve disputes, and maintain records of communications for quality assurance purposes. Legal basis: contractual necessity and legitimate interest.
Platform Security and Fraud Prevention
To detect and prevent account takeover, bonus abuse, collusion, money laundering, and other forms of fraud or misuse. Legal basis: legitimate interest and legal obligation.
Marketing Communications
To send you promotional emails, SMS messages, or in-platform notifications about Casino 77 bonuses, new games, and special events — but only if you have opted in to receive these. Legal basis: consent. You can withdraw this consent at any time through your account settings or by contacting support.
Platform Improvement
To analyse aggregated, anonymised usage patterns to improve the Casino 77 platform, fix bugs, and develop new features. This analysis uses anonymised data and cannot be used to identify individual players. Legal basis: legitimate interest.
5.Data Sharing and Third Parties
Casino 77 shares personal data only in the circumstances described below. We do not sell your data, and we do not share it for third-party marketing purposes.
- Payment processors — GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet partners, and Visa/Mastercard gateway operators receive the minimum data necessary to process your transactions.
- Identity verification services — Our KYC partner receives your submitted ID documentation for verification purposes and returns a pass/fail result. Document images are not retained by Casino 77 beyond the verification window.
- Live casino and game providers — Game activity and session data is shared with our live casino software partners to operate the games you play. These partners are contractually prohibited from using this data for any purpose other than game operation.
- Regulatory authorities — Casino 77 may be required to disclose player data to government agencies, law enforcement, or our gaming regulator in response to a lawful request. We will notify you of such disclosures unless prohibited from doing so by law.
- Business transfers — In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. You will be notified in advance, and the incoming party will be bound by this Privacy Policy.
6.Data Retention
Casino 77 retains personal data only for as long as is necessary for the purposes outlined in this policy, or as required by law. The following retention periods apply as a general guide:
- Account data — Retained for the lifetime of your active Casino 77 account, plus five (5) years following account closure, in compliance with AML record-keeping requirements.
- Financial and transaction data — Retained for seven (7) years from the date of the transaction, in accordance with financial record-keeping obligations under Philippine law.
- KYC/identity documents — Retained for five (5) years from account closure or the last verified transaction, whichever is later.
- Support communications — Retained for two (2) years from the date of the last interaction in a conversation thread.
- Marketing data — Retained until you withdraw your marketing consent, at which point it is deleted within 30 days.
- Technical/log data — Retained for up to 12 months from collection, then anonymised or deleted.
When data is no longer required and has passed its retention period, Casino 77 securely destroys it using industry-standard deletion methods. Anonymised, aggregated data that cannot be used to identify any individual may be retained indefinitely for statistical analysis.
7.Data Security
Casino 77 implements a layered approach to data security that covers technical, organisational, and procedural controls. The key measures include:
- 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
- Encryption at rest for sensitive stored data, including financial records and identity information.
- Access controls — Casino 77 staff access to player data is limited to personnel who require it for their specific role. All access is logged and audited.
- Two-factor authentication for internal administrative systems.
- Continuous monitoring for unauthorised access attempts, unusual account activity, and platform anomalies.
- Regular security audits and penetration testing conducted by independent third-party security firms.
No system is 100% immune from security threats. If Casino 77 becomes aware of a breach affecting your personal data, we will notify you as required by applicable law and take immediate steps to contain the breach and prevent further exposure.
Casino 77 is built for Filipinos — and protecting your privacy is part of how we earn your trust.
9.Your Privacy Rights
As a Casino 77 player, you have the following rights over your personal data. These can be exercised at any time by contacting our support team.
Right to Access
Request a copy of all personal data Casino 77 holds about you.
Right to Rectification
Correct inaccurate or incomplete personal data on your account.
Right to Erasure
Request deletion of your data where it is no longer needed or processed unlawfully, subject to legal retention requirements.
Right to Restrict Processing
Ask Casino 77 to pause processing of your data in certain circumstances while a dispute is being resolved.
Right to Portability
Receive your data in a structured, machine-readable format to transfer to another service provider.
Right to Object
Object to processing of your data for direct marketing or legitimate interest purposes.
Casino 77 will respond to all data rights requests within 30 calendar days. Where a request is complex or numerous, this may be extended by a further 30 days with prior notice. There is no charge for exercising your data rights.
10.Minors and Under-18 Protection
Casino 77 does not knowingly collect or process personal data from individuals under the age of 18. The platform is strictly for adults, and age verification is part of the registration and KYC process.
If Casino 77 becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be permanently closed. Any deposits made will be returned to the originating payment method where possible.
If you believe a minor has registered on Casino 77 or is using an account in your household, please contact our support team immediately so we can investigate and act.
11.International Data Transfers
Some of Casino 77's service providers — including game software companies and cloud infrastructure providers — may be based outside the Philippines. When personal data is transferred internationally, Casino 77 ensures that appropriate safeguards are in place, such as contractual clauses that require the receiving party to protect your data to at least the same standard as Philippine data protection law requires.
Casino 77 does not transfer personal data to jurisdictions with inadequate data protection frameworks without first implementing appropriate contractual and technical safeguards.
12.Changes to This Privacy Policy
Casino 77 may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or data practices. When we make material changes, registered players will be notified via email or an in-platform notification on their next login.
The "Last updated" date at the top of this page reflects when the current version was published. We recommend reviewing this policy periodically, especially if you are making a new deposit or providing additional personal information to the platform.
Continued use of Casino 77 following notification of a policy update constitutes your acceptance of the revised policy.
13.Contact Us About Privacy
If you have questions, concerns, or requests related to this Privacy Policy or Casino 77's data practices, please reach out using any of the following channels:
- Live Chat: Available 24/7 from the support button on any Casino 77 page. For data-related requests, please state "Data Privacy Request" at the start of your message so the correct team member handles your query.
- Email: support@casino77.run — include "Privacy" in the subject line for faster routing.
Casino 77 treats all privacy-related communications with the highest priority. We aim to acknowledge all data rights requests within 48 hours and provide a full response within the 30-day statutory period.
If you are not satisfied with Casino 77's response to a data privacy concern, you have the right to escalate the matter to the relevant data protection authority in the Philippines.